Ascent (Visbe UK Limited) is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on/sell/swap any of your personal details with any third party. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us; that’s all.
Whenever you use our website, or any other website, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is usually sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.
We don’t treat the geographic location data collected as personal Information or use it in association with other personal information, though we may aggregate, analyse and evaluate such information to better tailor or improve the services or products provided.
We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address to help enhance your security and our website’s security.
An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.
If you would like access to your personal information stored with us please contact us. Under the Data Protection Act 1998 you have a legal right to access any personal data that we hold about you. A request made under the Data Protection Act needs to be made in writing. We reserve the right to levy of fee of up to £10. Please explain clearly the information that you would like us to supply. Request made under the Data Protection Act should be sent to us in an email with the heading “DATA PROTECTION INFORMATION REQUEST” or by post to Data Protection Manager, Visbe UK Ltd, North Molton, South Molton EX36 3HQ.
When you create an Ascent account, the personal information we collect may include your: Name, Delivery Address, Telephone & Mobile Number, Gender, Email Address, Date of Birth.
The personal information we collect from you may be transferred, stored and processed outside the European Union and European Economic Area.
The personal information we collect from you will be used in some or all of the following ways:
· To deliver the products you have purchased via the website.
· To communicate with you during the delivery process.
· To optimise the site and your shopping experience.
· To inform you of the results of a competition you may have entered.
· To provide you with relevant product information and marketing from Ascent (unless you have chosen to opt-out of said information).
· To aid Ascent in the development of new products and services.
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Access to your Information
We encourage you to check regularly that all Personal Information held by us is accurate and up to date. If you believe that any information we hold about you is incorrect or incomplete, you may ask us to correct or remove this information from our records. Visit ascentfootwear.co.uk, log in, and update your Personal Information. If you prefer, you can contact our Administration Team, via our contact us page